Terms & Conditions for UGQlimited.com

TERMS & CONDITIONS – LIMITED DROP POLICY

Welcome to UGQlimited.com, a special release platform powered by UGQ Outdoor LLC. By placing an order through this site, you agree to the following terms and conditions specific to limited-edition product drops.

1. Limited Quantity

All products offered through this site are part of strictly limited, time-sensitive releases. Each Alpha Quillow colorway/print is limited to 25 hand-numbered units.
Once a colorway sells out, it will not restock for this drop. Your order secures one of these limited units and cannot be transferred or reserved.

2. Final Sale / No Returns

All sales are final. We do not accept returns or exchanges for limited-release items. Due to the handcrafted and serialized nature of these products, returned items cannot be resold or reintroduced into future drops.

Exception:
If UGQ Outdoor LLC fails to ship your Alpha Quillow by February 1, 2026, you may request a full refund.

3. Order Cancellations

Once an order is placed, it cannot be canceled. Each Alpha Quillow is built to order, and your purchase secures one of a very limited number of units.

4. Shipping & Delivery

Orders ship via the carrier selected at checkout (USPS or UPS). All Alpha Quillows will ship no later than February 1, 2026.

Delays caused by carriers, customs, weather conditions, or incorrect shipping information are outside the control and responsibility of UGQ Outdoor LLC.

For peace of mind, we strongly recommend adding shipping protection at checkout.

5. Warranty

All Alpha Quillows are covered by our 2-Year Limited Warranty against defects in materials or workmanship.
This warranty does not cover:
• Misuse
• Damage caused by shipping carriers
• Normal wear and tear

6. Privacy

We respect your privacy. Information submitted through UGQlimited.com is used solely to fulfill your order, provide support, and notify you of future limited releases.
We do not sell or share your information.